In-App Help Center & Knowledge Base
We introduced a built-in Help Center to make onboarding and daily usage of Integri-x faster and more intuitive — without leaving the platform.
What’s Included
- Structured Help Articles available directly in the app
- Full-text search across articles (e.g. tasks, defects, offline)
- Category-based navigation for quick discovery
- “On this page” navigation for long articles
Core Help Sections
- Getting Started — platform overview and first steps
- Core Concepts — assets, documents, tasks, steps, defects
- Assets — how to create, organize, and inspect assets
- User Roles & Access — role responsibilities and permissions
- Workflows — inspections, remediation, and reporting
Why This Matters
- Faster onboarding for new users and contractors
- Reduced dependency on external documentation
- Fewer support requests for common questions
- Better adoption across field and office teams
Typical Use Cases
- First-time user onboarding
- Training contractors and external vendors
- Quick reference during inspections or reviews
- Explaining workflows during demos or audits
This update improves usability and positions Integri-x as a self-serve, enterprise-ready platform.